Frequently Asked Questions

How does E-Ticket Performance Boats customer service compare to other builders?

We would encourage you to begin by asking owners of other boats about their experience with their manufacturer or dealer. You will find the level of concern varies more than the selection of models available. Our customer service is very personal. From the moment you begin considering an E-Ticket boat to the day of delivery, we will work one on one with you. We understand the frustration of not knowing what stage of construction your boat is in so we will keep you up to date with digital images as the construction progresses. We welcome your “How is it going?” calls. Our personal pet peeve is not being able to get a hold of someone so we are always available on the phone or in person. Leave us a message, we will call you back!

We believe the desire to deliver great customer service is born from a personal commitment. We have been known to drive parts to customer’s houses, deliver paperwork out of town, and shuttle parts to other manufacturers during testing. We have even finished customer’s “project boats” so they could purchase a new one. All of us at E-Ticket will do what it takes.

We are also committed to making your overall boating experience safe and enjoyable. To reach that goal we provide our customers with a full orientation of their new boat, a brief safety course, towing/trailering instruction, and launch and retrieval instruction. We know it is easier to learn from a neutral third party in a stress free environment than in the thick of a busy day on the ramp or driving in the city. We also prefer all of the individuals that will be using the boat be involved in the instructions. The more individuals there are that have an understanding of the basics of boating and trailering, the more hands and heads available to help.

Why would I want a twin engine boat?

If you haven’t driven a twin engine boat the thought of two engines may seem a bit daunting. However, a twin engine boat is actually easier to maneuver than a single engine boat. Twin engines work especially well on boats designed to accommodate a large number of passengers. They enjoy much quicker planing and higher top end versus a single engine with comparable horsepower carrying equal loads. Two motors also work much easier than one to reach the same speeds and push the same loads, consequently they last longer. Their reliability is much better and maintenance cost significantly lower than a single high performance motor with comparable horsepower of the two.

 

Why do E-Ticket boats look so much bigger than other boats that are advertised as the same length?

Because they are! Some of the most popular deck boats that are advertised as 28′ are a copy of a 15 year old 26′ hull that measures less than 25′. The E-Ticket hull is 2’ to nearly 4’ longer and 8 to 11 inches wider than other boats in its class. In fact, the E-Ticket Luxury Cat requires up to 55 gallons more resin to build than some other deck boats.

Do E-Ticket boats cost more?

At first glance an E-Ticket boat may appear to be more expensive but with a little further investigating you will find it to be one of the best values on the market. Unlike other builders, we do not try to lure customers by advertising a bare bones price to get them interested. Some manufacturers will advertise a model with a base engine package that may barely have enough power to get the boat on plane. Then, to upgrade to a somewhat reasonable package, they will charge nearly the entire cost of a new motor and drive on top of the base power. We find that method of marketing and pricing insulting to a boating enthusiast’s intelligence.

E-Ticket boats come standard with enough power to perform better than most others with upgraded power. In fact, other builders will charge between $40,000 and $50,000 more for the standard features on an E-Ticket boat. Yet in the end, their boats will still be their boats. Their boats will still be much smaller and never include the commitment to quality that drives us to insist on true offshore rigging, Deckalite bulkheads, foam encapsulated gas tanks, Pro Bonded balsa core, through-bolted bracketry and rub rail, and a deck and hull with nearly flawless lines and finish. If other builders actually offered these E-Ticket “standards” there boats would be even more expensive than they already are.

How fast will my power boat go?

The answer to this question is frequently distorted and misunderstood. Top speed can be broken down in two ways.

  1. Top speed in test conditions. This means, very little fuel (as little as 10 gallons), one driver, ideal water conditions and cool dry air.
  2. Top speed in real world condition. This means, full or near full fuel capacity, the average number of people the boat was designed to carry and not so perfect water and weather conditions.

Driving a boat under the second scenario will give a much more realistic evaluation of the boat’s performance for your particular situation. If you are evaluating different boats, it is highly recommended you test the boat under the conditions you plan to use it most frequently. If that means six, eight or twelve people on board, plus fuel, equipment and supplies for the day, then demand those conditions. If you don’t, you may be very disappointed when you go out on the lake after your big purchase.

Remember, if high speeds are your ultimate goal there is a price to pay and it gets exponentially higher the faster you want to go. For example, to go from 50 to 80 mph the upgrade may be $18,000, 80 to 100 mph $30,000, but to go from 100 mph to 130 mph the cost could rise to an upgrade of over $60,000. And at this point you also incur higher maintenance costs and reduce power train reliability.

For a family, the Luxury Cat is a good balance of all factors. It will give you very dependable, low maintenance performance with cruising speeds of 40 – 60 mph and top speeds of 70 – 80 mph, fully loaded with fuel, passengers and a days worth of supplies. If speed is what hooks you, the Flat Deck will deliver speeds of 140 mph+ with some of the most dependable high performance motors on the market. Let’s face it, the Flat Deck was meant to go fast!